The Kansas Department for Aging and Disability Services offers a vital support program known as Administrative Case Management to assist individuals applying for or currently enrolled in Medicaid Home and Community Based Services waivers.

Launched statewide in May 2020, ACM helps Kansans navigate the often-complex Medicaid application process for programs such as the Frail Elderly waiver, Physical Disability waiver, Brain Injury waiver and the Program of All-Inclusive Care for the Elderly.

In Johnson County, ACM services are provided by phone, email or in person through the Johnson County Area Agency on Aging. Frankie McAfee and Andrea Acosta Berry serve as the administrative case managers for the AAA.

“We are fortunate to employ two highly skilled and experienced human service professionals, like Frankie and Andrea, to provide this critical service. The feedback we receive from ACM customers reflects the impact this program has on people’s lives and their ability to remain as independent as possible. We often hear from our customers that they wouldn’t have been able to get their application approved if it wasn’t for Frankie’s or Andrea’s help,” said Lindsey Wurtz, Aging Services supervisor.

Administrative case managers assist individuals who functionally qualify for a waiver with the following services:

• Initial Medicaid eligibility applications
• Program-specific documentation requirements
• Annual Medicaid reviews

For those who have not yet completed a functional assessment with Maximus, individuals or their family members can contact the Kansas Aging and Disability Resource Center at 1-855-200-ADRC (2372) to request a HCBS assessment.

By guiding older adults, individuals with disabilities and current waiver participants through financial eligibility and documentation requirements, ACM ensures that Kansans can access the long-term services and supports they need to safely remain in their homes and communities.